Our Focus

What We Do Redefining the future of user experience

At gotomedia, we create memorable experiences across technology, medical devices, healthcare, and accessibility. With an evolving tech landscape, healthcare complexities, and the importance of inclusive design, our human-centric approach ensures functional and delightful solutions.

enterprise b2b experience

We help solve business challenges with an insight-driven approach to research and design. Our UX research methods uncover customer behaviors, thoughts, and feelings, providing UX strategies based on accurate, actionable insights. We develop insight-rich customer journey maps and service designs tailored to your objectives.

crafting enterprise experience mapping the customer experience
Gotomedia pie
AOL logo
Cisco logo
VMWare logo
Symantec logo
ARM logo
Service Now logo
Sony logo
8x8 logo
Google logo
Citrix logo
Samsung logo
Cloudera logo
Goto design heart

ux healthcare + medical focus

For over 15 years, we’ve worked extensively within the healthcare and medical industry, from insurance to intermediaries to primary care providers.

We use UX research, strategy, and service design to drive business decision-making on local, national, and global levels for digital healthcare and medical industries. Our focus on inclusive design and accessible approaches allows generative and evaluative research to span all areas of healthcare.

designing data for public good
American College of Emergency Physicians logo
California Health Care Foundation logo
Health Source logo
Maryland Health Benefit Exchange
Hope Lab logo
23 and Me logo
Covered California logo
Mayo Clinic logo
MN Sure logo
Blue Cross Blue Shield logo

We are compliant with all applicable rules and regulations of the Health Insurance Portability and Accountability Act (HIPAA) of 1996.


Joyful accessibility goes beyond compliance to create inclusive, user-centered experiences that bring a sense of delight to consumers with disabilities, who engage with digital content.

Our approach involves designing digital experiences focused on including the specific needs of users with disabilities and incorporates best practices to create enjoyable experiences for all—regardless of age or ability.

gotomedia utilizes real people to identify and break down barriers, eliminate frustration, and create truly inclusive and equitable digital experiences.

Goto design finger

What We Offer

  • Human + automated testing for mobile apps, websites & applications and physical products
  • Live 1:1 expert reviews & auditing
  • Clear, actionable reporting with prioritized recommendations
  • Implementation support through wireframes & UX design

Our Verticals

Our work spans industries across the globe from start-ups to Fortune 500 companies domestically & internationally.

Heartbeat icon


Money globe icon

Enterprise B2B

Steering wheel icon


Colosseum icon


Notebook icon

Consumer Brands B2C

Book icon


Background dots

Have a project for us?

Let's connect